The Universal Service Fund in Costa Rica (Fondo Nacional de Telecomunicaciones-FONATEL) necessitated a definition and prioritization of specific public policies to ensure the universalization of digital services in Costa Rica.
Axon defined a specific framework for evaluating service universalization, referred to as “4xA – ADOPTION = AWARENESS (digital) x AFFORDABILITY x AVAILABILITY”.
Axon defined a technology-neutral (copper, fiber, satellite, 3G, 4G, etc.) techno-economic model for assessing the universalization needs of Costa Rica, dividing the country in +400 districts.
Axon took the analytical results extracted from the techno-economic model and implemented the universalization evaluation framework to identify the main gaps/needs in terms of accessibility, affordability and alphabetization within each of the different districts defined in Costa Rica.
With these results, Axon supported FONATEL in identifying and prioritizing public policy actions (direct funding, supporting of operators, specific community support, etc.) to ensure the optimal distribution of USD 200 mn committed by the government.
As result of the Project, FONATEL was able to rely on: